Find ConnectionTicketsRoute TimetablesQuestions & Suggestions

Traffic Reports High Contrast Search

Ticketshop Account registration

Do I need to create an account? What are the advantages of creating a VVT customer account?

Where and how can I register? 

Click the tickets.vvt.at homepage or the VVT logo top left in the VVT app. A side menu opens. Click + Create VVT account now and enter your email address, password (at least eight characters) and your real name. Then click Confirm. You can now choose whether you want to transfer your previous data to your new ÖBB account. (For example, if you have already bookmarked a passenger.) An email will now be sent to the email address you provided. In this email you will find the Complete registration now link. Click on this link to finish setting up your VVT account.

 

Do I have to create a VVT account to be able to book tickets online or book a mobile ticket? 

No, you can also buy Einzeltickets without registering. Buying tickets is even faster and easier if you create a VVT account and save your payment details. Season tickets such as KlimaTickets and Semestertickets can also only be purchased after prior registration.

 

What are the advantages of creating a VVT account? 

You can save your most important data (payment information, discounts, personal data) in your VVT account and therefore make bookings online or mobile even more easily and quickly:
Regardless of which channel you are currently using, you can access your stored data from any device and browser.

 

Why can't I log in to my VVT account with my user data? 

Please note that your password must be case-sensitive, i.e. it must be the same as the one you entered during registration. You also have the option of selecting the "Forgot password" function when logging in to the VVT account. We will then send a new password to your email address.

 

How can I reset my password for my VVT account? 

If you select the "Login" button in the menu, you will find the "Forgot password” button?

 

Why do all registered users need their own email address? Why are shared email addresses not possible?

Your email address is a personal characteristic, just like your name. As this will also act as a username from now on, it is necessary to enter a unique email address.

 

How can I delete my VVT account? 

You can delete your VVT account really easily in your account settings. Click the VVT logo top left on tickets.vvt.at. After selecting "My Account" you will find the menu item "Close VVT account" under "Account settings".

Back