Legal aspects of bus trips Liability for damaged or lost mobility equipment
What about damage to or loss of wheelchairs or other mobility equipment by company employees?
If wheelchairs or other mobility equipment are damaged or lost by the bus company’s employees, the company is liable for the replacement value or repair costs. Where feasible, the company must also provide a temporary replacement as soon as possible.
The legal bases are Articles 9, 10, 14 and 17 of Regulation (EU) No 181/2011.